WhatsApp billing for Indian shops

WhatsApp Billing Software for Indian Shops

Your customers already live on WhatsApp, so send the bill there. In MyBizMaster you make a GST invoice and share it to the customer’s WhatsApp number from the same screen. You can also switch on automatic invoice, payment and reminder messages sent from your own WhatsApp Business account.

MyBizMaster is GST billing, inventory and repair management software for retail, mobile and electronics shops in India.

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MyBizMaster WhatsApp shared inbox showing customer conversations handled by one team
The WhatsApp shared inbox: customer chats from one business number, handled by your team.
  • Share a sale invoice on WhatsApp in a tap
  • Optional automatic invoice, payment and due-reminder messages
  • Statement of account by WhatsApp or email
  • WhatsApp messages at Meta’s own rates, zero markup

What is WhatsApp billing software?

WhatsApp billing software makes the invoice and gets it to the customer on WhatsApp, along with what they still owe and a confirmation when they pay. MyBizMaster is billing software first: the GST invoice, stock and ledger live in one account, and WhatsApp is how the bill reaches the customer.

That is different from a chat tool with a billing add-on. The invoice, the amount due and the customer’s ledger come from the same sale record, so the number in the WhatsApp message is the number in your books.

How do I send a GST invoice on WhatsApp?

Open the sale, tap the WhatsApp button and send. On a phone or browser that allows file sharing, you pick WhatsApp and the invoice goes as a PDF. Otherwise WhatsApp opens with a message and an invoice link, and the PDF downloads so you can attach it. You tap send; nothing goes out unseen.

  • The customer needs a phone number on their record. A 10-digit Indian number gets +91 added for you.
  • The message carries the customer’s name, the invoice number, the total and, if something is unpaid, the pending amount.
  • The invoice shows your GST number when your business is GST registered.

Read next: POS and billing

Can invoices and payment messages go out on WhatsApp automatically?

Yes, once your own WhatsApp Business account is connected. Sales settings have three switches: a message when an invoice is created, a reminder for due payments, and a confirmation when a payment is recorded. All three start off, so nothing is sent until you choose. Messages use templates that WhatsApp has approved.

  • For the invoice message you can choose text only or a message with the invoice PDF attached.
  • You can edit the wording of each message in Sales settings.
  • They are sent only when WhatsApp is connected for your business.

How do I remind customers about unpaid bills on WhatsApp?

Turn on the due-payment reminder, and MyBizMaster reminds customers about unpaid invoices from your own WhatsApp Business account, from the due date onwards. You can also send a customer’s statement of account, for the period shown on their ledger, as a PDF by WhatsApp or email, so the whole running balance reaches them in one message.

Both use the customer’s ledger, so a reminder or statement matches what you see on screen, including payments already recorded.

Read next: Accounting and ledgers

How much does WhatsApp billing software cost?

Sharing invoices on WhatsApp is on the free Launch plan, which covers 2 users and 500 invoices a month. Business is ₹7,999 a year, and Growth, with WhatsApp and marketing campaigns, is ₹17,999 a year. WhatsApp Business is quoted: contact us. Messages cost Meta’s own rates, zero markup.

WhatsApp Business is the part with the shared team inbox, templates and campaigns, bots and flows, and a view of message costs. Tell us how your team uses WhatsApp and we will send a quote.

Read next: Compare all plans · Contact us for a WhatsApp quote

Can my team share one WhatsApp number and run campaigns?

Yes. With WhatsApp Business connected, several team members work customer chats from one business number in a shared inbox. You can also manage message templates, send campaigns to customer segments, build WhatsApp bots without code, share your product catalogue and watch WhatsApp usage and cost in a wallet view.

MyBizMaster connects through the official Meta WhatsApp Business API and supported provider connections, not browser automation, so you are not relying on unofficial tools.

Read next: WhatsApp chatbot builder · Marketing automation · Sales CRM

What should I know before I rely on it?

The share button needs a phone number on the customer record and a person to tap send in WhatsApp. Automatic messages need a connected WhatsApp Business account, approved templates and the switches turned on. WhatsApp’s rules expect you to message only customers who have agreed to hear from you, and a new template can take time to be approved.

Repair shops get WhatsApp status updates on their jobs when automatic notifications are switched on in repair settings. Those are covered on the repair pages.

Read next: Repair shop management software · Mobile shop billing software

Pricing in INR

What does it cost?

Launch

Free forever

2 users, 1,000 products, 500 invoices a month

Business

₹7,999 a year

3 users, unlimited invoices, 14-day free trial

Growth

₹17,999 a year

5 users, 2 branches, CRM and WhatsApp campaigns

Enterprise Builder

₹79,999 a year

10 users included, 3 branches, add branches as you grow

Yearly prices from our live plan catalogue. GST is added at checkout. Compare all plans

Frequently asked questions

Is this the official WhatsApp Business API?

Yes. MyBizMaster is built around the official Meta WhatsApp Business API and supported provider connections, not browser automation.

Do I need the WhatsApp Business API to share invoices on WhatsApp?

No. The invoice share button opens WhatsApp for you, with the PDF or a link, and you tap send. The API connection is only needed for automatic messages, the shared inbox, campaigns and bots.

Does MyBizMaster charge for each WhatsApp message?

No. You connect your own WhatsApp account and pay Meta directly for messages at Meta’s own rates. MyBizMaster adds no per-message charge; its WhatsApp wallet view only tracks usage.

Is there free billing software that can share invoices on WhatsApp?

Yes. The free Launch plan includes GST and non-GST invoices and WhatsApp invoice sharing, for 2 users and 500 invoices a month. Paid plans start at ₹7,999 a year.

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Send the bill where your customers will see it

Start free with GST billing and WhatsApp invoice sharing. Add the WhatsApp Business connection when your team is ready for it.

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