Privacy Policy
This policy explains how mybizmaster handles your information across our landing experiences, product, and integrations such as WhatsApp Business. We keep this page updated so you can always understand what data we collect, why we collect it, and how you stay in control.
Our Commitment
We design mybizmaster to give you control over your data. We only collect what is necessary to deliver the services you request, and we limit sharing to trusted providers that help us operate the platform.
Your Controls
You can request access, correction, or deletion of your personal data. For WhatsApp messaging and marketing preferences, you may change settings or disconnect the integration at any time.
Information We Collect
- Account details such as name, business info, email, phone number, and login credentials
- Service usage data including actions taken in the dashboard and feature adoption
- Device and technical data like IP address, browser type, and approximate location
- Customer records you add to the platform (contacts, tickets, invoices, product data)
How We Use Information
- Provide, secure, and improve the mybizmaster platform and support experience
- Configure integrations (including WhatsApp Business) you choose to connect
- Send service updates, security alerts, and product education you opt into
- Analyze aggregated usage trends to improve reliability and performance
Sharing & Transfers
- Trusted processors for hosting, analytics, payments, email, and messaging delivery
- Partners you explicitly connect, such as WhatsApp Business Platform providers
- Legal, safety, or compliance requests where disclosure is required
- We do not sell personal data
Retention & Security
- Data is retained only as long as needed for the purposes above or as required by law
- You can request deletion of your workspace data; backups delete on their normal cycle
- Encryption in transit (HTTPS) and hardened infrastructure protect your data
- Access is role-based and audited for administrative actions
WhatsApp Business & Messaging Privacy
If you use our WhatsApp management features, these additional terms apply. We follow WhatsApp’s Business Policy and require you to do the same when contacting your customers.
- We only access WhatsApp conversations you or your team send or receive through the mybizmaster WhatsApp integration. We do not read messages outside your connected business number.
- Message content and attachments are transmitted to WhatsApp Business Platform providers solely to deliver and receive messages. We do not use these messages for advertising.
- Opt-in is required before sending customers WhatsApp messages. You control message templates and audiences from your account.
- You may pause or disconnect WhatsApp at any time from settings. Disconnecting stops new syncing, and stored WhatsApp conversation history can be deleted on request.
- We store WhatsApp metadata (timestamps, delivery/read status, sender/recipient IDs) to show conversation history and analytics. This data follows the same retention and deletion rules as your account data.
- Marketing or promotional WhatsApp messages are sent only where you have appropriate consent and use approved templates in line with WhatsApp’s policies.
Your Rights & Choices
- Access, export, correct, or delete your personal data by contacting support or using available self-service tools
- Manage email and WhatsApp notification preferences from your account settings
- Request deletion of specific customer records you manage within the platform
- Contact us for questions about lawful bases, data processing, or cross-border transfers
Questions or Requests
Contact us anytime at [email protected] or +91 9170003638. For data protection or WhatsApp-specific questions, include your workspace name and the email tied to your account so we can respond quickly.