Mobile Repair Shop Software: IMEI Job Sheets, Parts and GST Billing

What does mobile repair shop software do?

Mobile repair shop software records each phone at drop-off, tracks it through diagnosis, parts and repair, tells the customer when it is ready, and bills the job with GST. MyBizMaster also runs your accessory sales and phone sales on the same account, so the whole shop has one stock and one set of books.

How do I record a phone at the counter?

Search the customer by mobile number, pick the brand and model, and enter the IMEI or serial number. Draw the pattern lock on screen or note the passcode, tick the accessories received such as SIM tray, cover or charger, take before-repair photos of cracks and dents, and record any advance.

Photos at drop-off settle the most common counter dispute, "the screen was not cracked when I gave it to you". You can make them compulsory for every job in repair settings.

Read next: Repair job sheet software

How do I avoid booking the same phone twice?

When you enter an IMEI or serial number, MyBizMaster checks it against your open jobs and shows a match before you save, so the same handset is not booked in twice. Searching the customer’s mobile number also lists the devices they brought in earlier, which helps when a phone returns with the same fault.

How do I manage displays, batteries and other spare parts?

Keep displays, batteries, charging ports and back panels as stock items. When a technician uses one, issue it to the job sheet and MyBizMaster deducts it from stock and adds it to the bill. Unused parts go back to stock, and damaged or faulty parts are recorded separately.

If a part you fitted turns out to be faulty, the warranty case links the comeback to the original job and the part can be tracked back to the supplier you bought it from.

Read next: Inventory management

How will customers know their phone is ready?

With automatic WhatsApp notifications switched on, the customer gets a WhatsApp message from your shop's number when the phone is diagnosed, ready for pickup and delivered. Each job also has a tracking link they can open any time, which cuts down the calls asking whether the phone is done.

Messages go through your own WhatsApp Business account. You pay Meta's message rates directly, with zero markup from MyBizMaster.

How do I bill a mobile repair with GST?

When the repair is done, MyBizMaster turns the labour and parts on the job into a GST repair invoice, with CGST and SGST for a customer in your state or IGST for another state. A tempered glass or cover bought at pickup can be billed on the same visit.

Read next: Free mobile repair bill format

Can I sell phones and accessories from the same software?

Yes. The IMEI register tracks every phone you buy and sell, prints the IMEI on the sale invoice, and blocks the same IMEI being entered twice. On the Business plan and above you can also take an old phone in exchange at the counter.

Read next: Mobile shop billing software · IMEI and serial tracking